Gift card
Gift card
Gift cards are delivered by e-mail and contain instructions for redeeming them at checkout. Our gift cards have no additional processing fees.
Print the proof of purchase on your printer and wrap in a nice package or buy our gift bag for 14 SEK.
SKÖTSELRÅD
My
jewellery is handmade in two versions – silver and gold plated. Below are some
care tips to help keep your jewellery beautiful for a long time to come.
SILVER
JEWELLERY
Silver
jewellery is durable and long-lasting but all silver darkens with time. Silver
reacts to hydrogen sulphide and oxygen, which is found on our skin, as well as
in some fabrics, perfumes and body creams. Avoid showering, bathing and washing
dishes with your jewellery. Silver that is stored with other silver tends to discolour
faster and is more prone to scratching, as the pieces rub against each other.
For this same reason, necklaces and bracelets are best used in isolation from
other pieces.
Cleaning you silver
jewellery: Your silver jewellery is easily cleaned using normal
dish soap. Place your jewellery in a few drops of dish soap and leave for ten
minutes. Rinse with lukewarm water. Dry completely with a cotton towel and then
use a silver polishing cloth to restore its shine.
GOLD
PLATED JEWELLERY
My
gold jewellery is made of brass dipped in 18 carat gold – called gold plated. These
pieces are especially sensitive when worn with other pieces as the gold layer
rubs off. Avoid perfume, makeup, damp and body creams where your jewellery is
placed, and avoid showering, bathing and other contact with water to keep your
jewellery from discolouring. The best storage place when not using gold plated
jewellery is the box that it came in. The gilding wears off with time – how
fast depends on how much you use your piece and how well you care for it. Your
skin type may also affect this.
Do not
submerge gold plated jewellery in strong cleaning agents, as this will speed up
the tarnishing process. Also be careful not to polish it too hard with a
polishing cloth.
IF
YOUR JEWELLERY BREAKS
In
the unfortunate case your jewellery breaks, you are entitled to a one-year
warranty.
Email
us your order number, name and photo to shop@sofiawistam.se if you wish to
return a product. We will send you a new identical item (or your money back if the item has been discontinued from the product
range).
Questions?
Contact us here!
RETUR POLICY
- We have free worldwide delivery on all our orders.
- For all international returns and exchanges, the customer pays for the return cost.
- When returning or exchanging a jewelry, the item must be returned in its original packaging.
- If you would like to register an international return or exchange, please contact us on at shop@sofiawistam.se and we'll help you from there.
- For returns in Sweden, please resister your return here.